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Client Case Studies
Industry: Medical
A growing business can appear to be doing well on the surface and still have underlying issues. This happens in every industry but can be particularly worrisome in healthcare. Without proper operations in place, you’re not just dealing with financial loss but potential loss of life.
In one case, a well-established ER contract group was a tremendous success, but the physician owners knew operations were inefficient. This multi-million dollar business needed assistance in its strategic efforts, from contracts and insurance to scheduling and payroll. Their bottom line didn’t accurately reflect the company’s need to uplevel its efforts and bring the business to the next level of excellence.
They also had an extremely concerning problem on their hands: a 243% increase in malpractice rates. In healthcare, that’s an insurance crisis.
Knowing they could not navigate this on their own, the founders turned to Michael Straza. His strategic approach to operations and financial management provided the insight and knowledge they needed to get their business in order and move through the surge in malpractice insurance costs. They brought Straza in as Operations Director with full latitude to overhaul their systems.
First and foremost, Straza helped the company secure new insurance coverage in just three months. With his fresh insight and dedication to stabilizing bleeding cash, Straza led the business to recover $240,000 lost in funds due to previous oversights and errors. He established cash flow stability as expenses doubled.
During his tenure as Operations Director, Straza:
- Worked to improve care and optimize physician-patient interactions
- Managed over 100 physicians in 10 locations
- Served as liaison between physicians and administrators
- Navigated the sale of the company
Thanks to Straza’s extensive experience within business operations and his unique expertise in the field of healthcare, the company’s revenue grew up to $12M per year. Without his depth of knowledge and guidance, this company survived its operational and financial crisis and grew even stronger because of Straza’s leadership.
Michael's Results
Recovered $240k in lost funds
Grew annual revenue to $12m
Implemented new financial management protocols
“Michael has a breadth of experience on the logistics and end-to-end operations required to successfully execute on business models. Michael creatively tackles these challenges transparently showing his passion and full investment in his work. He serves as a catalyst for creative thought and work execution.”
“Michael demonstrates an innate ability to disseminate complex business issues (for people, process, and technology) into consumable action plans.”
“Michael’s network of bright innovators has the potential to create exciting synergies.”
Straza’s business acumen and experience in healthcare, particularly, was what attracted the partners to him. With his fresh insight and dedication to stabilizing bleeding cash, Straza led the business to recover $240,000 lost in funds due to previous oversights and errors.“Hile Broad Properties looks to Michael Straza as a tuned-in business development partner, whose commitment to activating Normandy Village as a vibrant community resource is strong. Michael is attentive to what we’re saying and interested in moving from ideas to action, as shown in his responsiveness to any contact.”
Straza’s business acumen and experience in healthcare, particularly, was what attracted the partners to him. With his fresh insight and dedication to stabilizing bleeding cash, Straza led the business to recover $240,000 lost in funds due to previous oversights and errors.“He has brought strategic thinking, operations expertise, and scalability to our company, which has grown in large part due to his leadership.”
The numbers speak for themselves, but there’s also the element of peace of mind for business owners, thanks to Michael’s leadership.“Michael Straza has been a guiding force when we needed to make crucial business decisions.”
The numbers speak for themselves, but there’s also the element of peace of mind for business owners, thanks to Michael’s leadership.“One of the main reasons our business is the success it is today is Mike Straza.”
Perhaps most impressive is Straza’s influence in growing the company to $5M in revenue by year four of its inception—despite recession-based economic hardships.
"One of the main reasons our business is the success it is today is Mike Straza. His financial discipline, wisdom, and patience allowed Zdi to withstand the struggles of growing a business during the worst recession of our time. Without Mike, Zdi would have disappeared long ago, along with many of our competitors."
"Mike Straza has the intellect necessary to understand the complex situations that come with running a multimillion dollar business, as well as the confidence it takes to make the tough decisions. He has the ability to be extremely direct when needed and the compassion to know when it’s appropriate."
"Michael demonstrates an innate ability to disseminate complex business issues (for people, process, and technology) into consumable action plans."
"Michael’s network of bright innovators has the potential to create exciting synergies."
"Hile Broad Properties looks to Michael Straza as a tuned-in business development partner, whose commitment to activating Normandy Village as a vibrant community resource is strong. Michael is attentive to what we’re saying and interested in moving from ideas to action, as shown in his responsiveness to any contact."
"Michael Straza has been a guiding force with Presto Media at times when we needed to make crucial business decisions. He has always been a great source for figuring out the best path forward. He has brought strategic thinking, operations expertise, and scalability to our company, which has grown in large part due to his leadership."