When companies hit growth mode, the instinct is often to layer on more… More tools More approvals More processes More dashboards It feels like the “responsible” (and reasonable) thing to do. After all, complexity looks like structure. Not so fast. In reality, complexity slows you down. It eats away at...
When most CEOs talk about culture, they reference their company values, a polished mission statement, or a page on their website. But let’s be clear: Culture isn’t what’s written down. It’s what you allow. And, it’s shaped by what happens in real moments—starting from day one. The...
When it comes to change, where do you fall? Do you find yourself resisting it, or do you embrace it with open arms? For many, the answer depends on the nature of the change. Is it small and incremental, or is it a massive shift...
Confidence is contagious. When a CEO has a clear, bold vision for the company, that confidence permeates through the entire organization. It’s visible in leadership meetings, felt in everyday decisions, and ultimately drives the company’s success. However, confidence can’t thrive in isolation. For it to truly take...
Nonprofit organizations exist to serve a mission, whether it's improving healthcare access, supporting education, advocating for the environment, or countless other important causes. But to fulfill their missions effectively, nonprofits need more than just passion and purpose—they need operational excellence. This is where the role of...
Here’s one for my nonprofit folks: Do you have a COO within your leadership ranks? If not, do you see the value of the role? In the realm of nonprofit organizations, emphasis typically gravitates towards mission-driven goals and community-focused outcomes. However, achieving these objectives requires not...
CEOs: What is your definition of “operational efficiency”? Second question, how much emphasis do you put on efficiency in your own company? In today's fast-paced business world, operational efficiency is no longer just a buzzword. It is a critical component of successful organizations. Achieving high levels...