Here’s one for my nonprofit folks: Do you have a COO within your leadership ranks? If not, do you see the value of the role? In the realm of nonprofit organizations, emphasis typically gravitates towards mission-driven goals and community-focused outcomes. However, achieving these objectives requires not...

CEOs: What is your definition of “operational efficiency”? Second question, how much emphasis do you put on efficiency in your own company? In today's fast-paced business world, operational efficiency is no longer just a buzzword. It is a critical component of successful organizations. Achieving high levels...

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