08 May 8 Misconceptions About the COO Role

If you were to describe the COO role in 4-5 words, what would that definition be?

There are certain descriptions that should NOT be included. Still, myths and misconceptions often circulate about what the COO role is (and what it isn’t). Here are some of the biggest ones I’ve encountered.

1) COOs are merely glorified assistants. A common misconception is that COOs only exist to support the CEO and handle menial tasks. However, COOs play a critical role in implementing strategic plans, overseeing daily operations, and ensuring organizational efficiency.

2) All COOs have the same responsibilities. The COO role is highly adaptable, and responsibilities may vary significantly across industries and organizations. Some COOs focus on specific operational areas, while others take on broader responsibilities, making it a highly versatile role.

3) COOs are always second-in-command. While the COO often reports directly to the CEO, this is not always the case. Depending on the company’s structure, a COO may report to another executive, such as the president or a divisional head.

4) COOs are solely responsible for operational efficiency. While COOs play a significant role in improving organizational efficiency, they also work with other executives to develop and execute strategic plans, maintain company culture, and drive growth.

5) COOs are only needed in large organizations. Many believe that only large companies require a COO. However, small and medium-sized businesses can also benefit from having a COO to streamline operations, manage growth, and ensure efficient resource allocation.

6) The COO role is obsolete due to technological advancements. Some argue that advancements in technology have made the COO role redundant. However, COOs are instrumental in leveraging technology to improve processes, enhance productivity, and support organizational goals.

7) COOs are primarily focused on cost-cutting. While COOs may work to reduce costs and improve operational efficiency, their primary goal is to align operations with the organization’s overall strategy, fostering sustainable growth and competitiveness.

8) The COO role is a stepping stone to becoming a CEO. Although some COOs may aspire to become CEOs, the COO role is not merely a temporary stop on the way to the top. The skill sets required for each role can differ significantly, and many COOs are content with the operational focus and challenges of their current position.

Let’s Stick to the Truth

Every COO role is unique; there’s no cookie-cutter approach. It really depends on the organization’s goals and what it takes to achieve them. But I can say with conviction that the above myths do not reflect the expertise a COO brings to the table.

If you’d like to explore what a COO can do for your organization, I’m here to help! Contact me via my website or email me directly at michael@consultstraza.com.